At Poliknowspot, we recognize that providing your personal information requires trust. Protecting your privacy and handling your data responsibly, transparently, and securely is at the core of how we operate. This Privacy Policy explains the categories of information we collect, how we use and safeguard it, and your rights concerning your data when engaging with our platform to explore, book, or personalize hotel stays—whether budget-friendly, luxurious, adults-only, or casino-focused—across Poland. By using our services, you agree to the terms outlined below.
1. Information We Collect
To deliver a tailored, efficient, and seamless hotel booking experience, we may collect the following types of data:
Personal Information:
When interacting with our platform (e.g., booking a hotel, submitting inquiries, or requesting personalized recommendations), we may collect:
- Full name
- Contact details (email address, phone number)
- Payment details (processed securely)
- Travel preferences (e.g., preferred hotel type: luxury, adults-only, casino, or budget)
- Special requests or requirements related to accommodations
- Booking history and loyalty program participation (if applicable)
Non-Personal Information:
To enhance functionality and optimize your experience, we automatically collect:
- IP address and device identifiers
- Browser type, version, and operating system
- Geographic location
- On-site browsing behavior (pages visited, time spent)
2. How We Use Your Information
We process both personal and non-personal data exclusively for the following purposes:
- Facilitating seamless hotel bookings, modifications, confirmations, and cancellations
- Recommending hotel stays based on your preferences and prior activity
- Communicating essential booking details, service notifications, and payment confirmations
- Sending exclusive promotional offers, loyalty benefits, and deals (with your explicit consent)
- Conducting platform analytics to improve usability, speed, and service offerings
- Ensuring compliance with legal regulations and maintaining business operations securely
3. Data Sharing & Disclosure
We uphold strict confidentiality and do not sell, trade, or lease your personal data. However, under certain controlled circumstances, we may share information:
- Trusted Service Providers: We collaborate with carefully selected third-party partners, including payment processors, hotel reservation systems, IT infrastructure providers, and marketing agencies. All partners are contractually obligated to maintain strict confidentiality and data protection measures.
- Legal Obligations: Your information may be disclosed if required to comply with legal obligations, court orders, or to safeguard our platform, users, or legal rights.
- Corporate Transactions: In cases of mergers, acquisitions, or restructuring, user data may be transferred, but always under equal privacy protection standards.
4. Data Protection & Security Measures
We employ advanced security protocols, including encryption technologies, secure hosting servers, and robust access control systems. While we adhere to industry-leading practices, no online platform can guarantee total immunity from cyber threats.
5. Cookies & Tracking Technologies
To enhance user experience, we use cookies and similar tracking technologies to:
- Recognize returning users and simplify navigation
- Store your preferences and improve website functionality
- Analyze website performance and visitor trends
You may manage or disable cookies through your browser settings, but certain site features may be impacted.
6. External Links
For your convenience, Poliknowspot may contain links to external websites or services. Please note that we are not responsible for the privacy practices or content of third-party sites. We encourage users to review their policies before sharing any data.
7. Your Data Rights
Depending on applicable data protection laws, you may exercise the following rights:
- Request access to the personal information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your data (subject to legal or contractual obligations)
- Withdraw consent for marketing communications at any time
To exercise your rights, please contact us using the details below.
8. Policy Updates
We reserve the right to update this Privacy Policy periodically to reflect legal, operational, or service changes. Any modifications will be posted here and take immediate effect upon publication. We recommend reviewing this policy regularly.
9. Contact Information
For questions regarding this Privacy Policy or any data-related inquiries, please contact:
Email: privacy@poliknowspot.com
Phone: +48 392 447 880
By using Poliknowspot, you acknowledge and accept the practices detailed in this Privacy Policy.