Terms & Conditions

Welcome to Poliknowspot. By accessing our website and utilizing our hotel booking services, you agree to comply with the following Terms & Conditions. These terms govern your interaction with our platform, including the booking of accommodations across various categories: budget hotels, luxury stays, adults-only resorts, and casino hotels. Please review these terms carefully. Continued use of our services signifies your acceptance.

1. Acceptance of Terms

By accessing Poliknowspot, you acknowledge that you have read, understood, and agreed to abide by these Terms & Conditions. We reserve the right to revise, modify, or update any part of these Terms at our discretion. All changes will be posted on our website and take immediate effect upon publication. Continued use after updates indicates your acceptance of the revised terms.

2. Eligibility & Authorized Use

You must be at least 18 years old and legally capable of entering into binding agreements to use our services. You agree to use our platform lawfully, solely for legitimate purposes, and in compliance with applicable laws.

If you create an account, you are responsible for:

  • Providing accurate, current, and complete information.
  • Maintaining the confidentiality of your account credentials.
  • Accepting full responsibility for activities conducted under your account.

3. Reservation & Booking Policy

When booking accommodations through Poliknowspot, you confirm that all details provided are accurate, including payment information. All reservations are subject to availability and hotel confirmation. We reserve the right to adjust, refuse, or cancel bookings in cases of pricing discrepancies, payment issues, or suspected misuse of the platform.

Payment Terms:
Unless stated otherwise, full payment is required at the time of booking. We accept major credit cards, debit cards, and secure digital payment methods.

Cancellation Policy:
Cancellation terms, applicable fees, and deadlines are clearly communicated during the booking process and in your confirmation email. Compliance with these conditions is mandatory.

4. Pricing & Payment Details

All listed prices are displayed in Polish Zloty (PLN) unless specified otherwise. Prices are subject to change without notice; however, confirmed bookings will not be affected by subsequent price adjustments.

Taxes & Fees:
Displayed prices may exclude applicable local taxes, administrative fees, or service charges, which will be transparently disclosed before booking completion. By confirming a reservation, you authorize us to process payments and guarantee the accuracy of billing details provided.

5. User Conduct & Platform Use

By using Poliknowspot, you agree not to:

  • Violate any local, national, or international laws.
  • Submit false, incomplete, or fraudulent information.
  • Attempt unauthorized access to the platform, systems, or other user data.
  • Upload, transmit, or share harmful, offensive, or illegal content.

Violation of these rules may result in suspension or termination of access without prior notice.

6. Intellectual Property

All content, branding, visual elements, and software on Poliknowspot are the intellectual property of our company or licensed third parties. Unauthorized reproduction, distribution, modification, or usage of site materials is strictly prohibited without prior written permission.

7. Disclaimer & Limitation of Liability

Poliknowspot operates "as is," without warranties of any kind regarding accuracy, availability, or uninterrupted service.
To the fullest extent permitted by law, we disclaim liability for any direct, indirect, incidental, or consequential damages, including but not limited to financial losses, service disruptions, or data breaches resulting from use of our platform.

8. Third-Party Links & Content

Our website may contain links to external third-party websites or services. We are not responsible for the content, terms, or privacy practices of those third parties. Engaging with third-party links is done at your own discretion and risk.

9. Privacy Commitment

Your use of Poliknowspot is governed by our [Privacy Policy], which outlines how your personal information is collected, processed, and protected. By using our platform, you consent to the practices described therein.

10. Indemnification

You agree to indemnify and hold harmless Poliknowspot, its affiliates, partners, and employees from any claims, damages, liabilities, or expenses (including legal fees) arising from your misuse of the platform, violation of these Terms, or infringement of third-party rights.

11. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of the Republic of Poland. Any disputes arising under or related to these Terms will fall under the exclusive jurisdiction of Polish courts.

12. Termination of Access

We reserve the right to suspend, restrict, or permanently terminate your access to Poliknowspot without notice if you violate these Terms or misuse our services.

13. Contact Information

For inquiries, clarifications, or concerns regarding these Terms & Conditions, please contact:

Email: support@poliknowspot.com
Phone: +48 392 447 880